At Oyster Renewable Way
We are governed by a strong belief system, the values of which are instilled across our organization.
“Quality is never an accident. It is a result of an intelligent effort. There must be a will to produce a superior thing.” - Ruskin Bond
Purpose
It is essential for every organization to have a clearly defined vision and mission. This forms the guiding light and framework of the business, providing direction and motivating employees to work on a united front towards a common purpose.
Customer Focus
The success of any business is defined by its customers. They represent the soul of the business. It is essential for businesses to listen to their customers - understand their needs, buying patterns, track competition and use customer data to create a solution that perfectly meets their needs. Customers needs are constantly changing and it is important for any business to constantly evolve and innovate. Paying attention to detail and innovation in service offerings leads to customer loyalty.
Innovation
Rapidly changing times involve continually changing technology and trends. The swiftness with which businesses can adapt and grow is often seen as a mark of success. The keenness to understand, openness to adapt and a high-risk taking ability gives a business a competitive advantage.
Integrity
Integrity truly means the act of behaving honourably when no one is watching. Every organization is defined by its behaviour. It is therefore, extremely vital for top management to outline the humanitarian principles and values that will guide the firm. Management should lead by example so that there is discipline maintained by employees within and outside the organization. Honesty, respect, trust, helpfulness, graciousness, accountability and hard decision making are some of the contributing factors to an impeccable work ethic that builds a company of repute.
Teamwork
“Teamwork makes the dream work” is a leading principle that helps businesses scale new heights. Empowered employees shine in their individual roles leading to personal growth in the organization. When teams work together towards a common goal it allows for increased creativity and innovation. Problems are solved with ease; productivity increases which results in lesser burnout and a happier morale of employees across the board.
Accountability
Accountability at the workplace and careful implementation fuels successful organizations. Accountability reflects a company’s culture. When an organization’s culture is embedded in honesty and integrity it enables people to acknowledge mistakes without the fear of blame, and helps the team move forward positively. When employees know their key responsibilities, it helps them focus better, take pride in their work and improve individual productivity. This results in a positively motivated workforce adhering to compliance and engaging with competition, thus building the bottom line for an organization.
Continous Improvement
Continuous improvement is an ongoing process to improve all aspects of the organization - processes, tools, products and services. Changes – small or big, if executed diligently will result in exceptional results. Continuous improvement includes innovation and performance transparency together with employee engagement to understand better ways to deliver to the customer. It also allows for businesses to reflect and learn, leaving scope for betterment of the product or service.